Privacy Policy

This Privacy Policy describes how ("we," "us," or "our") collects, uses, and discloses your information when you use our website (the "Website").

Information We Collect:
  • Email address: We may collect your email address if you choose to subscribe to our newsletter or contact us through a form on the Website.
  • Analytics data: We may collect certain information through cookies and other analytics tools. This information may include your browser type, operating system, IP address, browsing activity on the Website, and the referring website.

Use of Information:
  • Email address: We may use your email address to send you newsletters, updates about our work, or to respond to your inquiries.
  • Analytics data: We may use analytics data to improve the Website and understand how visitors use it. This information may be aggregated and anonymized.

Disclosure of Information:
  • We will not share your personal information (email address) with any third-party companies for marketing purposes without your consent.
  • We may disclose your information if required to do so by law or in the good faith belief that such disclosure is necessary to comply with legal processes or protect the rights or safety of ourselves or others.


We may use cookies on the Website. Cookies are small data files that are stored on your device when you visit a website. They are used to remember certain information, such as your preferences, and to track your activity on the Website. You can disable cookies in your browser settings, but this may limit your ability to use certain features of the Website.

Data Security:

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will post any changes on this page.

Contact Us:

If you have any questions about this Privacy Policy, please contact us by email at

Additional Considerations:
  • Children's Privacy: We do not knowingly collect information from children under the age of 13. If you are a parent or guardian and you believe your child has provided us with information, please contact us. We will delete any such information from our records.
  • Data Retention: We will retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

By using the Website, you agree to the terms of this Privacy Policy.

Accessibility Statement

Updated: December 2023.

General strives to ensure that its services are accessible to people with disabilities. has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that website accessibility efforts assist all users and that every person has the right to live with dignity, equality, comfort and independence.

Accessibility on makes UserWay's Web Accessibility Widget available which is powered by a dedicated accessibility server. The software allows to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

Enabling the Accessibility Menu

The accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

Disclaimer continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan with UserWay's Accessibility Scanner to identify and fix every possible accessibility barrier on our site. Despite our efforts to make all pages and content on fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

Here For You

If you are experiencing difficulty with any content on or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.

Contact Us

If you wish to report an accessibility issue, have any questions or need assistance, please contact Customer Support as follows:

Email: Phone: +233 545 906 965
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